FREQUENTLY ASKED QUESTIONS
HOW TO ORDER BESPOKE
Submit your bespoke enquiry using the contact form and the creative process will start
INTERNATIONAL BESPOKE CLIENTS
We have created pieces for international brides so we understand that each project might require a different process. Design consultations can be held over zoom and only the fittings in person or we can make the final dress to your body measurements for alterations to be done by a local tailor.
RETURN POLICY
Due to the pieces being made especially for you it means they are non - refundable. If you would like to try a sample before you purchase, please book an appointment to try on first.
We can also do a virtual appointment if you are overseas.
SHIPPING
UK clients are welcome to collect in person.
For shipments we use UPS, FEDEX and DHL. A quote will be submitted when the garment is finalised.
The guide is:
Europe: £80
Rest of World: £120
These cost will be subject to local tax which will be due on delivery.